Privacy policy

Privacy Policy

Last Updated: August 30, 2026

At Vastupadma Decor Studio.we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect:

Full name
Mobile/phone number
Email address
Billing and shipping address
Order and purchase details
Payment-related information
IP address and device/browser information
Information you provide when contacting customer support
Any other information you voluntarily provide to us

We do not store your complete debit/credit card details, UPI PIN, banking password, or other sensitive payment credentials on our own servers. Payments may be processed securely through authorized third-party payment service providers.

2. How We Use Your Information

We may use your information to:

Process, confirm, and deliver your orders
Process payments, refunds, returns, and cancellations
Provide customer support
Respond to your questions and requests
Improve our products, website, and services
Prevent fraud and unauthorized transactions
Send order confirmations, shipping updates, and other service-related communications
Send promotional offers and marketing communications where permitted by applicable law
Comply with applicable legal, tax, accounting, and regulatory requirements

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic, and measure advertising performance.

Third-party services such as Shopify, Meta (Facebook/Instagram), Google, payment providers, analytics services, and advertising partners may also use cookies, pixels, or similar technologies according to their respective privacy policies.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some functionality of our website.

4. Shopify

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and process orders.

Your information may be processed by Shopify and its service providers as necessary to operate our store, process transactions, provide services, maintain security, and prevent fraud.

5. Payment Information

Payments made through our website may be processed securely by authorized third-party payment gateways.

We do not intentionally collect or store your complete card number, CVV, UPI PIN, banking password, or other sensitive payment credentials on our own systems.

Please review the privacy policy of the payment provider used for your transaction to understand how your payment information is handled.

6. Sharing of Information

We may share your personal information with trusted third parties when reasonably necessary to operate our business and provide services to you.

These may include:

Shopify and technology service providers
Payment gateway providers
Shipping and courier partners
Order fulfillment providers
Website analytics and advertising providers
Customer support service providers
Government authorities, regulators, or law-enforcement agencies where legally required

We do not sell or rent your personal information to third parties for their independent marketing purposes.

7. Advertising and Marketing

We may use advertising platforms such as Meta (Facebook/Instagram) and Google to advertise our products and measure advertising performance.

These platforms may collect certain information through cookies, pixels, or similar technologies to understand website activity, measure conversions, and provide relevant advertisements.

You may manage certain advertising preferences through the privacy and advertising settings provided by these platforms.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete orders and provide services
Maintain transaction and business records
Resolve disputes
Prevent fraud and misuse
Comply with legal, tax, accounting, and regulatory obligations

When information is no longer required, we may securely delete or anonymize it where appropriate and legally permitted.

10. Your Privacy Rights

Subject to applicable laws, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information where legally permitted
Withdraw consent where processing is based on consent
Opt out of promotional or marketing communications
Raise a privacy-related complaint or concern

To exercise any applicable rights, please contact us using the details provided below.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

Any updated version will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Business Name: Vastupadma Decor Studio
GSTIN: 19PMIPS3907K1Z3
Address: 413, N.S.C Bose Road, Near The Manikpur Puspadal Club, Manikpur Nath Musalman Para, Rajpur Sonarpur, South 24 Parganas, West Bengal – 700148
Phone: 8240302998
Email: vastupadmadecorstudio@gmail.com

We will make reasonable efforts to respond to privacy-related requests within a reasonable period.